Relay

Overview

Every Request, Handled. Relay is a concept support ticketing platform for organizations with a distributed team and customer base — giving partners and customers one clear channel to submit questions, report issues, and get help instead of losing requests in email and DMs. Designed and developed the complete platform end to end — branded UI, ticket submission and request workflows, issue categorization, routing logic, status tracking, and admin management tools. Built both the front end and back end to move requests smoothly from submission to resolution.